Delete your account and data
Most of Tadapop never needs an account. Solo habit tracking — your missions, logs, streaks, stats, notes and photos — works entirely on your device, and uninstalling the app removes all of it. An account exists only for the Club and for backing up across phones.
If you created an account, here is how to delete it and everything attached to it.
Deleting some of your data, without closing your account
You do not have to delete your whole account to remove something. Each of these takes effect immediately, and the removal is carried through to our servers as well as your phone:
- A mission, and everything logged against it. Open the mission, then choose Delete.
- A single day's entry. Open History, select the day, and delete the log.
- A photo attached to a completed mission. Open the entry and choose Remove photo — the note and the completion stay.
- A category. Delete it and its missions remain, simply uncategorised.
- Something you posted in the Club. Long-press your own message and delete it. It disappears for everyone in the thread.
- Your avatar or display name. Change or clear them from Settings.
If you want something removed that you cannot reach from inside the app, email us at yufansapp@gmail.com from the address on your account and tell us what to delete.
If you still have the app installed
To close the account entirely — the fastest route, and it takes effect immediately:
- Open Tadapop and go to the Settings tab.
- Scroll to the bottom and choose Delete account.
- Confirm. Your account and its data are deleted straight away.
If you have already uninstalled the app
Email yufansapp@gmail.com from the address you signed up with, or send a message through our support form, and ask us to delete your account.
We need the request to come from the email address on the account, because that address is the only way we can confirm the account is yours. We action requests within 30 days, and usually within 1–2 business days.
What gets deleted
Deleting your account removes all of the following, permanently:
- Your sign-in credentials and email address
- Your profile — display name, nickname, avatar, and rank
- Your subscription entitlement record
- Every challenge you created or joined, and your place in them
- All of your Club messages and direct messages — including the copies in shared challenge threads, so they disappear for everyone who could see them
- All of your Club check-ins and their photos, videos and audio
- Any backup of your missions and logs held in the cloud
Deletion is immediate and irreversible. There is no recovery window and no way for us to restore an account afterwards, so please be sure before you confirm.
What stays, and why
- Data on your own device. Deleting the account does not wipe the copy on your phone. Uninstall the app to remove that, or delete the account and then uninstall to remove both.
- Encrypted infrastructure backups. Routine database backups may hold residual copies for up to 30 days, after which they expire automatically. These are never used to restore a deleted account.
- Records we are required to keep. Purchase and tax records associated with a subscription are retained where law requires it. These are held by Apple and Google as the sellers, not by us.
Cancelling a subscription
Deleting your account does not cancel a Tadapop Pro subscription — only the store that sold it can do that. Cancel it first, otherwise it will keep renewing:
- iPhone: Settings → your name → Subscriptions → Tadapop → Cancel.
- Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → Tadapop → Cancel.
Questions
Ask us at yufansapp@gmail.com or through the support form. What we collect and why is set out in our Privacy Policy.